This disclaimer (“Disclaimer”) sets forth the general guidelines, disclosures, and terms of your use of the www.flight‑crew‑network.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Disclaimer is a legally binding agreement between you (“User”, “you” or “your”) and Pacific Aviation Solutions Limited (“Pacific Aviation Solutions Limited”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Disclaimer and by the laws of New Zealand, including the Privacy Act 2020 and applicable civil‑aviation regulations. If you are entering into this Disclaimer on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Disclaimer. If you do not have such authority, or if you do not agree with the terms of this Disclaimer, you may not access or use the Website and Services.
Any views or opinions expressed on the Website belong solely to the content creators and do not necessarily represent those of Pacific Aviation Solutions Limited, its officers, partners, or affiliates, unless explicitly stated. Nothing on this Website is intended to malign any religion, ethnic group, organisation, company, or individual.
You may not modify, print, or copy any part of the Website or Services without our express permission. Inclusion of any part of the Website or Services in another work—whether in printed, electronic, or other form—or on another resource by embedding, framing, or otherwise is prohibited.
You may submit new content and comment on existing content on the Website. By uploading or otherwise making available any information, you warrant that you hold all necessary rights to do so and that the information is accurate and lawful. If your content contains personal information (e.g. CVs, licence or medical‑certificate data), you confirm that you have obtained all required consents or that another lawful basis applies under the Privacy Act 2020. You grant Pacific Aviation Solutions Limited an unlimited, perpetual licence to store, display, reproduce, and, where necessary for the provision of Services, redistribute that content. We reserve the right to edit or remove any content that, in our opinion, breaches this Disclaimer, the Privacy Act, or other New Zealand law.
HR‑listed data submitted through our secure flight‑crew exchange is never displayed to the general public and is accessible only to authorised recruiters or HR departments who have signed confidentiality undertakings and who use the data solely for lawful recruitment, compliance, or safety‑management purposes.
The Website and Services may contain advertising, sponsorship, or affiliate links. Sponsored content and advertising space may not always be identified as paid or sponsored. Some links may be “affiliate links,” meaning that if you click the link and purchase an item, Pacific Aviation Solutions Limited may receive a commission.
Testimonials appear in various forms and are not necessarily representative of all who will use the Website and Services. Opinions are those of the reviewers alone. Testimonials may be edited for clarity or brevity and may be reviewed for authenticity.
All information on the Website is provided “as is,” without warranty of any kind, express or implied. Pacific Aviation Solutions Limited makes no guarantee of completeness, accuracy, timeliness, or results, and expressly disclaims any warranties of merchantability, fitness for a particular purpose, or non‑infringement. To the fullest extent permitted by New Zealand law, Pacific Aviation Solutions Limited—including its partners, employees, and agents—shall not be liable for any decision made or action taken in reliance on the information on the Website, nor for any consequential, special, or similar damages, even if advised of the possibility of such damages.
We may modify this Disclaimer at any time. When material changes are made, we will update the “Last updated” date and, where significant, provide notice via the Website or email. The updated version becomes effective immediately upon posting. Your continued use of the Website and Services constitutes acceptance of the revised Disclaimer.
By accessing and using the Website and Services, you agree to be bound by this Disclaimer. If you do not agree to abide by its terms, you are not authorised to access or use the Website or Services.
This cookie policy (“Policy”) describes what cookies are and how they are used by the www.flight-crew-network.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Pacific Aviation Solutions Limited (“Pacific Aviation Solutions Limited”, “we”, “us” or “our”). You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
Under the Privacy Act 2020 and guidance from the New Zealand Office of the Privacy Commissioner, information collected by cookies that can identify an individual (such as an IP address when combined with other data) is treated as personal information. We therefore inform you about our cookie practices and give you meaningful choices to manage them. Where we use cookies that are not “necessary” for the functioning of the Website, we seek your consent via our cookie‑banner mechanism or your browser settings.
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a session cookie) or for multiple repeat visits (using a persistent cookie).
Session cookies are temporary cookies that are erased when you close your web browser.
Persistent cookies remain on your device until they expire or you delete them, enabling us to remember your preferences for future visits.
Cookies may be set by the Website (first‑party cookies) or by third parties that provide content, advertising, or analytics services (third‑party cookies). These third parties can recognise you both on our Website and on certain other websites.
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognise that you have created an account and have logged into that account to access content.
Functionality cookies let us operate the Website and Services in accordance with the choices you make. For example, we will recognise your username and remember how you customised the Website and Services during future visits.
These cookies enable us and third‑party services (such as Google Analytics 4 configured with IP‑anonymisation) to collect aggregated data for statistical purposes about how visitors use the Website. These cookies do not store personal information such as names or email addresses and are used to help us improve your user experience. Data collected by analytical cookies may be transferred and processed outside New Zealand; where this occurs, we ensure that comparable safeguards are in place as required by Information Privacy Principle 12 of the Privacy Act 2020.
Advertising cookies allow us and third parties to serve relevant ads to you more effectively and help us collect aggregated audit data, research, and performance reporting for advertisers. They also enable us to understand and improve the delivery of ads to you and know when certain ads have been shown to you.
Your web browser may request advertisements directly from ad‑network servers, meaning these networks can view, edit, or set their own cookies. Although we do not create a profile of your browsing behaviour on third‑party websites, we may use aggregate data from partners to show you relevant, interest‑based advertising. You can opt out of non‑essential advertising cookies at any time.
Third‑party cookies from social‑media platforms (such as Facebook or LinkedIn) let us track social‑network users when they visit or use the Website and Services, or share content, by means of tagging mechanisms. These cookies are also used for event‑tracking and remarketing purposes. Any data collected with these tags is processed in accordance with this Policy and the respective social‑network privacy policies. We do not knowingly collect or share any information that identifies you personally unless you have provided consent.
Flight Crew Network (“we”, “us”, or “our”) uses cookies and similar technologies to enhance your experience on our website, improve its functionality, and provide relevant services. Cookies do not typically contain information that personally identifies you; however, personal information that we may store about you could be linked to the data collected through cookies. For details on how we manage, secure, and process your personal data, please refer to our [Privacy Policy].
We do not store sensitive personal information, such as mailing addresses, account passwords, or payment details, in the cookies we use.
Some of our emails may contain a web beacon (also called a tracking pixel) that tells us whether our emails are opened and verifies any clicks through to links or advertisements within the email. We may use this information to determine which emails are more interesting to users or to query whether users who do not open our emails wish to continue receiving them. The pixel is deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, read the email in plain‑text view or with images disabled.
If you do not like the idea of cookies or certain types of cookies, you can:
Adjust your browser settings to delete cookies that have already been set or to block new cookies.
Use our cookie‑preferences tool, available in the footer of every page, to toggle non‑essential cookies on or off.
Contact us to request access to or correction of any personal information we hold that was gathered through cookies, as provided under the Privacy Act 2020.
To learn more about managing cookies, visit https://www.allaboutcookies.org or consult your browser help pages.
We reserve the right to modify this Policy or its terms relating to the Website and Services at any time. Any changes take effect upon posting the updated Policy on the Website, and we will revise the “Last Updated” date at the top of this page accordingly. Please review the “Last Updated” legend to determine when the Policy was most recently amended. By continuing to use the Flight Crew Network Website and Services, or by providing information to us after the “Last Updated” date, you acknowledge and consent to the revised Cookie Policy.
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorised to access or use the Website and Services.
These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the www.flight-crew-network.com website (“Website” or “Service”) and any of its related products and services —including job-listing boards, flight-crew listing boards, event-listing boards, and the secure exchange of flight-crew data between authorised human-resources (“HR”) departments — (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and Pacific Aviation Solutions Limited (“Pacific Aviation Solutions Limited”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement.
If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access or use the Website and Services. You acknowledge that this Agreement is a contract between you and Pacific Aviation Solutions Limited, even though it is electronic and is not physically signed by you.
You must be at least 18 years of age to use the Website and Services. By using the Website and Services and by agreeing to this Agreement, you warrant and represent that you are at least 18 years of age. If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorised uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or Content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
We do not own any data, information, or material (collectively, “Content”) that you submit on the Website in the course of using the Service. You are solely responsible for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use all submitted Content. We may monitor and review the Content on the Website submitted or created using our Services by you. You grant us permission to access, copy, distribute, store, transmit, reformat, display, and perform the Content of your user account solely as required to provide the Services to you. Without limiting those representations or warranties, we have the right (but not the obligation) to refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable. You also grant us a licence to use, reproduce, adapt, modify, publish, or distribute Content created by you or stored in your user account for commercial, marketing, or any similar purpose.
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Where Services are offered on a free-trial basis, payment may be required after the free-trial period ends, and not when you enter your billing details (which may be required before the free-trial period commences). If auto-renewal is enabled for the Services you have subscribed for, you will be charged automatically in accordance with the term you selected. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification and possibly a copy of a recent bank statement for the credit or debit card used. We reserve the right to change products and product pricing at any time and to refuse any order. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you via the email and/or billing address/phone number provided at the time the order was made.
Occasionally, there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to promotions and offers. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information on the Website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or Services has been modified or updated.
If you enable, access, or use third-party services, your access and use of those services are governed solely by their terms and conditions, and we make no representations as to any aspect of such services, including their content or handling of data. You irrevocably waive any claim against Pacific Aviation Solutions Limited with respect to such services. Pacific Aviation Solutions Limited is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access, or use of any such services, or your reliance on their privacy practices, data-security processes, or other policies. You may be required to register for or log into such services on their platforms. By enabling any other services, you expressly permit Pacific Aviation Solutions Limited to disclose your data as necessary to facilitate the use or enablement of such service.
We are not responsible for the Content residing on the Website. In no event shall we be liable for any loss of Content. It is your sole responsibility to maintain appropriate backups of your Content. On some occasions—and with no obligation—we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes, but we make no guarantee that the data you need will be available.
During your use of the Website and Services, you may enter into correspondence with or participate in promotions of advertisers or sponsors displaying their goods or services through the Website and Services. Any such activity, and any terms, conditions, warranties, or representations associated with it, is solely between you and the applicable third party. We shall have no liability, obligation, or responsibility for any correspondence, purchase, or promotion between you and any such third party.
Although the Website and Services may link to other resources (e.g., websites or mobile applications), we do not imply any approval, association, sponsorship, endorsement, or affiliation with any linked resource unless specifically stated. Some links on the Website may be “affiliate links”, meaning that if you click the link and purchase an item, Pacific Aviation Solutions Limited will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume responsibility or liability for the actions, products, services, or content of other third parties. Your linking to any off-site resources is at your own risk.
In addition to other terms set forth in this Agreement, you are prohibited from using the Website, Services, or Content:
We reserve the right to terminate your use of the Website and Services for violating any prohibited use. We further reserve the right to provide relevant authorities with information about prohibited conduct where required or permitted by law (including under the Privacy Act serious-threat or law-enforcement exceptions).
“Intellectual Property Rights” means all present and future rights conferred by statute, common law, or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual-property rights, whether registered or unregistered, and including all applications and rights to apply for and be granted such rights. This Agreement does not transfer to you any intellectual property owned by Pacific Aviation Solutions Limited or third parties; all rights, titles, and interests in such property remain solely with Pacific Aviation Solutions Limited. All trademarks, service marks, graphics, and logos used in connection with the Website and Services are trademarks or registered trademarks of Pacific Aviation Solutions Limited or its licensors. Other trademarks, service marks, graphics, and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or licence to reproduce or otherwise use any of Pacific Aviation Solutions Limited’s or third-party trademarks.
You agree that the Service is provided on an “as is” and “as available” basis and that your use of the Website and Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that the Services will meet your requirements; that the Service will be uninterrupted, timely, secure, or error-free; or that defects in the Service will be corrected. Any material and/or data downloaded or otherwise obtained through the Service is downloaded at your own discretion and risk, and you will be solely responsible for any damage or loss of data resulting therefrom. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service unless stated otherwise. No advice or information obtained by you from us or through the Service shall create any warranty not expressly made herein.
To the fullest extent permitted by applicable law, in no event will Pacific Aviation Solutions Limited, its affiliates, directors, officers, employees, agents, suppliers, or licensors be liable to any person for any indirect, incidental, special, punitive, cover, or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, or loss of business opportunity) however caused, under any theory of liability, even if advised of the possibility of such damages. To the maximum extent permitted by law, the aggregate liability of Pacific Aviation Solutions Limited and its affiliates, officers, employees, agents, suppliers, and licensors relating to the Services will be limited to the greater of one dollar (NZD 1) or the amount actually paid in cash by you to Pacific Aviation Solutions Limited for the one-month period preceding the first event giving rise to such liability.
You agree to indemnify and hold Pacific Aviation Solutions Limited and its affiliates, directors, officers, employees, agents, suppliers, and licensors harmless from and against any liabilities, losses, damages, or costs, including reasonable attorneys’ fees, arising out of or relating to (i) your Content; (ii) your use of the Website and Services; (iii) your violation of the Privacy Act or other data-protection laws (including improper reliance on the serious-threat exception); or (iv) any wilful misconduct on your part.
All rights and restrictions contained in this Agreement may be exercised and shall apply only to the extent that they do not violate any applicable laws and are intended to be limited so that they will not render this Agreement illegal, invalid, or unenforceable. If any provision of this Agreement is held to be illegal, invalid, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the laws of New Zealand. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in New Zealand, and you hereby submit to their personal jurisdiction. You waive any right to a jury trial in any proceeding arising out of or relating to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Nothing in this section limits your right to lodge a complaint with the New Zealand Privacy Commissioner regarding an alleged interference with privacy.
You may not assign, resell, sub-license, or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent; any such assignment or transfer shall be null and void. We are free to assign any of our rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of our assets or stock or as part of a merger.
We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting an updated version of this Agreement on the Website. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the Website and Services after any such changes constitutes your consent to such changes. If the amendments relate to our privacy practices, we will also post a notice on the Website and, where material, notify registered Users by email before the changes take effect.
You acknowledge that you have read this Agreement, understand it, and agree to be bound by its terms. If you do not agree to abide by the terms of this Agreement, you are not authorised to access or use the Website and Services.
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